Frequently asked questions
Collapsible content
What if I want to return my order?
What if I want to return my order?
No worries — we want you to love your purchase. If you’re not completely happy, we offer a 30-day money-back guarantee. Simply fill out our contact form or email us at info@mendco.store, and our team will help you with your return or exchange.
Can I exchange my item for a different size or color?
Can I exchange my item for a different size or color?
Absolutely! Exchanges are quick and easy. Just reach out to us through our contact form or send an email to info@mendco.store with your order details, and we’ll guide you through the process.
Is Mend a charity?
Is Mend a charity?
We’re not a charity — we’re a small brand with a big purpose. Our mission is to spread awareness for mental health and brighten a stranger’s day through our designs and messages.
We currently have a special sale to make our products as affordable and accessible as possible, so more people can wear and share the message.
How long will my order take to arrive?
How long will my order take to arrive?
Orders are usually processed within 2–4 business days. Shipping times vary depending on your location, but most customers receive their items within 2–10 days.